FAQs
Please use the FAQ facility to find answers and useful links for all your frequently asked questions.
Help & Support > Web Access - General
- Can I use another browser ?
- Can I use my ChamberCard certificate for non-DECS purposes ?
- Can I use my own smartcard reader ?
- Do I need a security certificate to join DECS? If so, what is the process for this being awarded, will there be an audit, and are there any hidden costs?
- Do I need a specific Internet Service Provider to access DECS?
- Do I need a specific PC or operating system for my smartcard ?
- Does my certificate ever expire ?
- How do I know that I'm using the right browser?
- How do I logon to DECS ?
- How do I upgrade my browser ?
- What are my obligations ?
- What do I need to access DECS via the Web ?
- What if I already have a digital certificate issued by my company ?
- What if I am unable to access DECS ?
- What if I change registration details?
- What if I forget my PIN number or loose my smartcard
- What if I no longer subscribe to DECS & do not need my certificate ?
- What is a certificate and what does it look like ?
- What URL do I need to access DECS?
- Why do I need a digital certificate ?
