Please use the FAQ facility to find answers and useful links for all your frequently asked questions.
DECS Services > P2P Process FAQ's
- Q. How will I know when an electronic purchase order has arrived?
- Q. How will Outstanding Purchase Orders prior P2P migration be handled?
- Q. How will P2P manage self-to-self contracts, where the supplier manufactures and then locally holds stock for the customer? For this type of contract, who would be authorised to issue the receipt note to form the final part of the 3-way match?
- Q. If a PO is rejected by a supplier, will the resultant modified PO be issued as a wholly new PO with new PO number, will it be issued as the same old PO with the same PO number or will it be issued as POC with the old PO number?
- Q. If goods are damaged in transit, how is this handled by the system and when will the supplier be paid?
- Q. If we don't get a copy of the 640 back, how will we know when MOD has received the goods?
- Q. What happens if a delivery address changes? Currently a diversion order is used. How will P2P respond to last minute changes?
- Q. What happens if goods are delivered, and later found to be faulty?
- Q. What is the MOD's VAT Registration Number ?
- Q. What should replace the 640 for quality certification?
- Some of the orders I received from the MOD from P2P appear to have the quantity and price reversed (i.e. the quantity is in the price field and vice versa). Can you explain why this is done?