The benefits of IASS are based around the cost savings and morale boosts that can be made by giving “orphaned” users direct access into their HR system to carry out standard tasks that previously had to be made via paper and post. The improvement in processing time for the individual for an electronic claim over a paper can be vast, and the efficiencies that can be realised with the HR functions are considerable.

Over the next 10 years, the savings are expected to run to several million pounds.